Privacy Policy

1. Introduction

Merevio is an analytics and productivity platform designed to help Etsy sellers understand and manage their stores.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when using our services.

2. Information We Collect

Depending on how you use Merevio, we may collect the following categories of information:

Account Information

• Name or username
• Email address
• Authentication information

Store Information

• Etsy shop information
• Product and listing information
• Order-related information
• Sales and revenue information
• Information required to calculate store performance

Technical Information

• IP address
• Browser and device information
• Pages and features accessed
• General usage information

3. How We Use Your Information

We use collected information to operate and improve Merevio, including to:

• Provide analytics and store management features
• Calculate revenue, expenses, and profit
• Generate insights about your store
• Maintain and improve our services
• Provide customer support
• Detect and prevent abuse or unauthorized activity
• Communicate important service-related information

4. Etsy Data

If you choose to connect your Etsy shop to Merevio, you authorize Merevio to access the information necessary to provide the requested features.

This may include information about your shop, listings, orders, sales, and other data made available through the Etsy integration.

Merevio does not sell your Etsy-related information. Access to your Etsy account is provided through Etsy's authorization system.

5. Data Sharing

We do not sell or rent your personal information.

We may share limited information with trusted service providers when necessary to operate Merevio, such as hosting, database, authentication, analytics, and communication providers.

We may also disclose information when required by law, legal process, or to protect the security and rights of Merevio and its users.

6. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no online service can guarantee absolute security.

7. Data Retention and Deletion

We retain information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your Merevio account and associated information by contacting our support team.

8. Cookies and Analytics

Merevio may use cookies, local storage, or similar technologies to maintain sessions, remember preferences, understand how our service is used, and improve the user experience.

9. Third-Party Services

Merevio may rely on third-party services for hosting, authentication, payments, analytics, communication, and other infrastructure.

These providers may process information on our behalf according to their respective privacy policies and applicable agreements.

10. Your Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to your information
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw certain permissions
• Request information about how your data is processed

11. Children's Privacy

Merevio is not intended for children who are below the minimum age required to use the service under applicable law. We do not knowingly collect personal information from children without appropriate authorization.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When significant changes are made, we may provide additional notice through the Merevio website or service.

The updated policy will display its revised effective date.