Frequently Asked Questions

Merevio is a toolkit designed to help online sellers understand their store performance, analyze profitability, research products, and simplify repetitive business tasks.

Merevio is primarily designed for online sellers, particularly sellers who want better visibility into their store's finances and performance.

Some Merevio features may work independently, while other features require an Etsy shop connection.

The exact requirements depend on the feature you are using.

No. Merevio is an independent service and is not affiliated with, endorsed by, or sponsored by Etsy, Inc., unless expressly stated otherwise.

After creating your Merevio account, you can follow the shop connection process and choose to connect your Etsy shop.

Etsy will handle the authorization process and ask you to grant the permissions required by Merevio.

Merevio only requests access to information required for the features you choose to use, subject to the permissions granted through the Etsy authorization process.

The exact information accessible to Merevio depends on the permissions granted and the functionality currently available.

Yes. You can disconnect your shop or revoke authorization according to the available controls provided by Merevio and Etsy.

Merevio only performs actions that are supported by the functionality you explicitly authorize.

Features that modify Etsy data will clearly communicate what action is being performed before it is carried out.

Merevio uses available sales and cost information to estimate the amount remaining after relevant expenses and fees.

The exact calculation can vary depending on the information available for a particular product or transaction.

No. Merevio's calculations are intended to provide useful estimates and insights, but they should not be treated as guaranteed financial or accounting results.

Always verify important financial information independently.

Yes. Merevio is designed to organize useful store information and provide analytics that can help sellers understand their business performance.

Depending on the current version of Merevio, available tools may include:

• Profit calculations
• Store analytics
• Product research
• Keyword analysis
• Expense tracking
• Invoice generation
• AI-assisted insights
• Browser extension tools

Not necessarily. Merevio is continuously being developed, and some features may be introduced gradually or be marked as coming soon.

Yes. Merevio is actively being developed and we plan to expand its capabilities over time.

Some Merevio features require an account so that your preferences, shop connection, and relevant information can be associated with you.

If account deletion is available through your account settings, you can use that option. Otherwise, contact Merevio support for assistance.

Merevio uses reasonable technical and organizational measures designed to protect information from unauthorized access, loss, misuse, or disclosure.

For more information, see our Privacy Policy .

Merevio may provide a free trial or limited functionality depending on the current plan structure.

Available plans and pricing will be displayed before you subscribe.

If a free trial is offered, its duration and conditions will be displayed when you sign up.

Trial availability may be subject to eligibility requirements.

Yes. You can cancel your subscription using the cancellation options provided by Merevio or the applicable payment provider.

Refund eligibility depends on the applicable refund policy, subscription terms, and circumstances of the purchase.

If you believe you were charged incorrectly, contact support and we will review the issue.

Merevio does not sell personal information simply because you use the service. Please refer to our Privacy Policy for details about how information is collected, used, stored, and shared.

Retention periods depend on the type of information, why it is needed, and applicable legal or operational requirements.

More information can be found in the Privacy Policy .

Depending on applicable law and the type of data, you may have rights to request access, correction, or deletion of certain information.

Contact support if you would like to make a data-related request.